Application Note:
- Your application/resume must state you are a permanent resident or Canadian citizen
Description
Like to talk? A lot? Can't focus on one thing at a time? Squirrel! Come check out a Front Desk Position with NVD's Whitehorse hotels. We have positions available within our portfolio for an individual that likes to meet and greet guests while doing plenty of other tasks at the same time. We love personality and if that is you, we urge you to submit a resume and apply. This is a fantastic career opportunity to grow with a company that is also expanding.
Responsibilities
- Take, cancel, register, and change room reservations.
- Process guests' departures, calculate charges and receive payments.
- Investigate and resolve complaints and claims.
- Exchange foreign currency.
- Balance cash and complete balance sheets, cash reports and related forms.
- Answer telephone and relay telephone calls and messages.
- Clerical duties (i.e., faxing, filing, photocopying, answering phone calls).
- Follow emergency and safety procedures.
- Provide customer service; Assist clients/guests with special needs.
Required Experience:
- 6 months of direct customer service experience; front desk/guest services experience is preferred.
- Secondary (high) school graduation certificate
Before applying, ask yourself- Can I communicate effectively in English? Can I show up on time for all of my scheduled shifts? Can I accurately and effectively handle and count cash? Do I work well with others, and can I provide a positive experience for guests? Bonus points for additional languages, previous experience, and great people skills!
Job requirements:
Able to work a flexible schedule, including evenings, weekends, and holidays.
Schedule:
- 8-hour shifts in a continuous operation
- 35-40 hours per week
Benefits:
- Company events
- Dental care
- Extended health care
- Vision care
- 2 weeks' vacation pay
- Training opportunities and opportunities for career growth
Work Location: In person (Whitehorse).
About the Company
We are a local, majority First Nation-owned company committed to creating lasting prosperity for both our investors and the Yukon communities where we operate. With a long-term focus on hospitality, real estate, and community-driven projects, we’re proud to build meaningful partnerships and deliver operational excellence. Joining our team means becoming part of a diverse, local organization that reflects the unique spirit of the Yukon.