Whitehorse Chamber of Commerce | The Voice of Whitehorse Business

PROGRAMS FOR THE PRIVATE SECTOR

These programs for the private sector will get small and medium sized enterprises in Yukon growing and working together to improve our economy.
With these programs, the Whitehorse Chamber of Commerce will create a business friendly community and a dynamic private sector. The Chamber has heard its members when they say "Do Something!" so these programs reflect what we are doing to cultivate our business sector. Together we will develop a healthy and expanding private sector.

Click on each program below to learn more!

SME Training and Development Program

2021 SPRING COURSE

Customer Service and Leadership Workshop- FULL

Facilitated by: RF HR Consulting

Date: March 29, April 1, April 7, & April 9, 2021 (4 sessions)

Delivery: Virtually on Zoom

Time: 8:30 a.m. – 10:30 a.m.

Cost: $100 +GST

Course Outline:
Strong leadership is an essential component of the customer service equation in the workplace.
Join us for this interactive virtual workshop and collaboratively explore the elements that make up successful customer service and leadership best practices. Participants will understand the importance of having difficult conversations, leveraging their strengths, and developing their curiosity as a leader. Grow as a leader and learn how to leverage your curiosity, develop questions, and approach difficult conversations to help develop your customer service team.

Click here for more information and to register

Digital First Marketing for Small Business Workshop - FULL

Facilitated by: Aasman Brand Communications

Date: March 25, March 30, April 1, April 6 & April 8, 2021 (5 sessions)

Delivery: Virtually on Zoom

Time: 12:00pm – 1:15pm

Cost: $100 +GST

Course Outline:

Aasman Brand Communications put together a course outline for a Digital Marketing First course for businesses selling services or products online.

The course will be 5 x 1.5 hour sessions on strategy principals, additional information and implementation strategies. Each session will have time allocated at the end to work through that week’s worksheet, which can range from a business audit based on the topic of the week, or action plan.

In order for local businesses to compete in today’s global society, a strong grasp of the tools available can help put Whitehorse companies and organizations on the digital map.

Customer Service and Strategy Workshop

Facilitated by: RF HR Consulting

NEW* Dates: April 12, April 19, April 26, May 3, 2021 (4 sessions)

Delivery: Virtually on Zoom

Time: 12:00pm – 2:00pm

Cost: $100 +GST

Course Outline:
Join us for this interactive virtual workshop and collaboratively explore the elements that make up successful customer service and strategic tools you can implement.

In this workshop, you will learn about customer excellence, customer strategy and the importance of communication. By defining what customer service means to your organization you can develop best practices and improve to how you serve customers. Discover foundational soft and hard skills that contribute to the continuous customer-service learning process. Participants will understand the differences between customer support, customer service and customer success and learn the value proposition for purchasing locally.

Click here for more information and to register

BUSINESS AFTER HOURS / Networking

Buy Local Program

Campaign Objectives:

Elevate consumer awareness of the economic benefits of buying local, currently and into the future;
Develop a campaign that supports WCC membership and the business community in reopening to local consumers;
Highlight the priority of local spending by governments and corporations through their procurement processes;
Impart the value that local businesses play in the economic and social landscape of Whitehorse.

Introduction

Now more than ever, Whitehorse businesses need our support. This has been a challenging time for all of us, but particularly for those people who have invested their lives in building the businesses that we rely on. We don’t need to travel down South, or order online to get the things that we need. Local businesses are happy to feed you, dress you, and outfit you with everything you need and want. Local businesses are part of our community. Local businesses contribute to the lives of Yukoners, support fundraising programs, sponsor teams and organizations, and volunteer to help wherever it is needed. To ‘buy local’ is to support your community, and will help strengthen us.

Work-Shop-Play (Local)

Think local first when making purchases. It might be tempting to let your fingers do your shopping for you, but supporting local businesses is important. Call around, check local websites, and ask for local recommendations before ordering something online. Supporting local businesses supports community. It’s such an easy way to give back to the businesses that have given us so much.

Enjoy-Stay-Eat (Local)

We live in one of the most exciting and beautiful places in the world. Your friends and family from other places are looking at the photos of your staycation and they are envious. Embrace your good fortune, and become a tourist in your own City. Take in our dining experiences, go on a local shopping spree, treat yourself to a night away in a local hotel or inn, and experience your City again for the first time.

Eat-Play-Travel (Local)

Try something new this summer. Take a sightseeing flight over a glacier, paddle the Yukon River, or go on a horsepacking adventure. Learn new skills, and develop a new understanding of how great local travel can be. Sample locally grown foods, then try international cuisine - experience the wildness of our rivers, and the tranquility of our trails - be inspired by local art, and then listen to the sounds of nature - all without leaving home.

Value-Spend-Grow (Local)

Local businesses should be the focus of government procurement processes. Local companies provide local jobs and stimulate the economy. When you purchase goods or services from a Whitehorse business, you are supporting the families that they employ. Our companies give back to the community, by volunteering, providing sponsorships, and donating to fundraising events. Our companies need to come first, now more than ever.

Planter Box Program

In partnership with the City of Whitehorse, the Whitehorse Chamber of Commerce manages and facilitates the Planter Box Program, which operates annually from June to September. The program provides local businesses the opportunity to advertise their products and services, while enhancing the aesthetic value of our beautiful wilderness city.

Advertising Opportunity
Businesses pay a one-time fee and are then permitted to place weatherproof signs on planter boxes in a manner that does not detract from the beauty of the boxes. The planter boxes will be distributed throughout the downtown core of Whitehorse and maintained from June through September. Businesses may reserve a spot beginning in April, and locations will be assigned on a first-come, first-serve basis.

Corner Planter Box (best for advertising)

Advertising Cost: $350.00

Permitted sign: up to four (4) weatherproof signs | Permitted sign size: 23” x 24”

Click here to reserve a spot

Rectangular Planter Box (better for enhancing the front of a business)

Advertising Cost: $250.00

Permitted sign: one (1) weatherproof sign | Permitted size: 35” x 15”

Click here to reserve a spot

Guidelines:

Each business can reserve one planter box. The business can choose what type of box and the location of the planter box they wish to place an advertisement. *These will be distributed on a first-come, first-serve basis.
If space remains available, businesses may sign up for up to two boxes. Some restrictions apply.
The program is open to all Whitehorse businesses, however first priority will be given to WCC members.
Weatherproof signage may be placed on one (1) side for a rectangular planter box and one (1) or all four (4) sides of corner planter boxes, in a manner that does not detract from the beauty of the boxes.
WCC will notify each business prior to placement of the planter boxes.
The City of Whitehorse will be providing staff and equipment to help deliver, maintain and remove the planter boxes following the end of the program. Putting up and taking down signage on the boxes will be the responsibility of each business.
The fees to reserve your planter box(es) are payable to the Whitehorse Chamber of Commerce and invoices are due prior to delivery. Failure to make a payment will result in cancellation of the planter box advertising and boxes will be offered to the next available business.

WCC thanks the Department of Economic Development, Government of Yukon, for providing Community Development funding to refurbish the planter boxes.

Partnering for Success

Partnering for Success is a Whitehorse Chamber of Commerce initiative created to strengthen economic growth, prosperity and cooperation throughout the territory. This private-sector driven initiative exists to encourage and support our business community, industry associations,governments and First Nations to work together, address common challenges and most importantly, find common solutions for the benefit of all Yukon residents.

It is imperative that as a small jurisdiction,we come together and identify the opportunities that will propel our economy forward – for our generation, for our children and for their children. Vision Partnering for Success is a conduit for cooperation to foster economic prosperity for Yukon.

Vision

Partnering for Success is a conduit for cooperation to foster economic prosperity for Yukon.

Mission

Partnering for Success acts to foster economic prosperity through strengthened collaboration, understanding and awareness between business and all orders of government to affect proactive, timely and solution-oriented action and change.

Urban Visitor Signage Program (UVS)