SME Training & Development Program | Whitehorse Chamber of Commerce

FALL COURSES COMING SOON!

Testimonials

Business Writing that Works

“This course is amazing.”

Kathleen Knight, Gray Management Services

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Superhost® Foundations of Service Quality™

“A valuable learning from this course was to know How to carry myself and better word choices with customers. I would recommend all my coworkers to take this course if it’s possible.”

Ashlyn Lundgaard, TSG Yukon

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Project Management Essentials PART 1

“Great course and instructor.”

Ethan LaVallee , Da Daghay Development Corporation

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Emotional Intelligence for Business Leaders and Employees

“I think everyone can benefit from this. Very comfortable environment created by Ryan.”

Larra Daley, Cultured - Fine Cheese

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Managing Change Successfully

“I found the communication strategies presented in this course interesting and how people react/resist to change.”

“The course was very valuable in reinforcing the importance of clarity in communication and providing resources for people to improve their understanding of the issue.”

Graeme Tennant,

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Communication Excellence and Active Listening Skills Workshop

“I learned much about listening but also to being able to speak and hold a conversation.”

Simon Crelli,

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Communication Excellence and Active Listening Skills Workshop

“I enjoy the pace. I didn’t feel rushed through the info. There were many helpful examples and interactive worksheets and handouts. Great course! Great Instructor!”

Jynessa Kaulback, aasman

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Superhost® Foundations of Service Quality™

“I would recommend this course to anyone in customer service to make their job easier.”

Victoria Collens, Air North

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Managing Difficult Conversations & Giving Effective Feedback

"This is a very helpful class, you get to walk away with two booklets of helpful material you can read up on and use any time."

Victoria Collens, Air North, Yukon's Airline

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Essential Communication Skills for Small Businesses

"It was great!"

Raquel Rosel , ElderActive Recreation Association

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Essential Communication Skills for Small Businesses

"I found the online presence and blogging aspect of the course to be the most interesting."

Petra Firth,

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Superhost® Foundations of Service Quality™

"A valuable learning from this course was how to solve conflict with a customer"

Danni Wilkie-Hobus, Gotham Beauty

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