Requisition # HEALT002259 (PSAC Bargaining Unit)
Regular Full-Time Position – (1.0 FTE)
This position is at the L06 level with an hourly pay range of $35.94 - $45.47
Are you looking to be part of an exceptional and passionate health care team in one of Canada’s most spectacular natural environments with vast and stunning wilderness at your doorstep?
Yukon Hospitals strives to cultivate an environment of passionate and engaged people with a culture that values growth, work/life balance, and wellness in helping all our people reach optimal ability. Our organization is an integrated system of hospitals: Whitehorse General Hospital (68 beds), Watson Lake Community Hospital (6 beds) and Dawson City Community Hospital (6 beds).
Reporting to the Manager, Quality Improvement and Risk Management (QIRM), the Healthcare Security Team Lead is responsible for coordinating the day-to-day operations of the Healthcare Security Officer (HSO) Program and contributes to the overall success and effectiveness of the program, specifically in regard to supporting patients and maintaining a safe environment for our community. The Healthcare Security Team Lead provides supervision to the Healthcare Security Officer team, provides additional ground support when required, and recommends and implements continuous process improvements while seeking to improve efficiency, quality and safety with support of the Manager. Under the direction of the Manager, QIRM, the incumbent supports advancing program initiatives, assists with incident investigations involving program employees, and contributes to maintaining administrative functions of the program. This position will be the lead trainer for the YHC Code White Response team and provide onsite training and support for YHC's personal safety response system (PSRS).
Knowledge, skills and abilities required:
- Excellent knowledge of principles for personal safety, security protocols relevant to an acute care setting, and de-escalation techniques;
- Excellent knowledge of culture, traditions, social history and economic conditions of Yukon First Nations;
- Ability to provide culturally safe and trauma informed care;
- Ability to work with all people and develop and maintain effective interpersonal relationships;
- Knowledge of the paging systems, telephone consoles, personal response safety systems and equipment;
- Knowledge of Microsoft Office Suite, data systems;
- Outstanding oral communication skills and excellent written skills;
- Ability to utilize key program software including complete Security Incident Reports, Security Condition Reports, and maintain a log book;
- Excellent knowledge of communication and engagement strategies, methods and practices;
- Good analytical, problem solving and evidence-based, decision-making skills;
- Strong leadership and interpersonal skills with the ability to model appropriate behaviour and influence others to work effectively as a team;
- Excellent engagement and group facilitation skills;
- Strong organizational, coordination, and time-management skills;
- Ability to exercise tact and diplomacy when dealing with all of our people, partners and stakeholders;
- Ability to work as part of an interdisciplinary healthcare team;
- Ability to be self-directed, take initiative, be assertive, and prioritize workload;
- Ability to deal with a variety of highly stressful situations;
- Ability to think independently, accept responsibility, work with considerable independence, and operate with minimal direction;
- Ability to demonstrate sound judgment and reliability;
- Knowledge and ability to apply emergency disaster response skills;
- Ability to facilitate educational sessions on code white response and de-escalation skills;
- Knowledge of collective agreements, Yukon Acts and Regulations, and Labour Standards.
The successful applicant will have Standard First Aid with Level C CPR/AED, a valid Yukon Class 5 Driver’s License with a clear driving abstract, and the successful completion of Yukon Hospital’s Healthcare Officer Training (offered post-hire). A clean criminal record check, including a vulnerable sector check, is required, along with a secondary school diploma or GED. The applicant must also be bondable. Experience in facilitating training/education and a minimum of 6 months supervisory experience are required. Coursework in Healthcare Security and trauma-informed care, as well as proficiency in languages other than English and French, would be considered assets. Additional experience in a healthcare setting, working with high-risk populations, and working from a trauma-informed perspective would also be considered assets. Familiarization with Yukon First Nations languages would be considered an asset.
TO APPLY: Visit our website and apply by 4:00pm November 5, 2025
For more information, contact recruitment at 867-393-8675/9000 ext. 8347/393-8700 8147
Visit whitehorse.ca and yukon.ca for more information on Whitehorse and living in the Yukon!
Indigenous Workforce Initiative - We are committed to having a workforce that reflects the community we serve. When you apply for a job, you can choose to identify as Indigenous in your application. Please do so in whatever manner you feel accurately reflects who you are. Yukon Hospitals’ Indigenous Engagement Advisor will then contact you to offer support with your application, share information about training or mentorships, and answer any questions you may have. All self-identification information will remain confidential.
You can get support before or after applying for a job by contacting [email protected] or calling 867-332-7203.
Yukon Hospital Corporation is committed to employment equity. All qualified candidates are encouraged to apply, however, only those candidates selected for further consideration will be contacted. Unfortunately, at this time, we are unable to consider resumes from International applicants. Candidates must be legally entitled to work in Canada in order to apply, i.e. have Landed Immigrant Status, Work Visa, or be a Canadian Citizen.
Posting Date:
October 22, 2025