Patient Care Coordinator

We are looking for a permanent Part-Time Patient Care Coordinator to work ~ 25-35 hours per week. Combination of early mornings or afternoon/evening hours within the clinic schedule. The clinic is open between 7 am - 7:30 pm, Monday to Thursday, and 7 am-5:30 pm on Fridays, with some work on occasional Saturdays.
We are looking for a dynamic individual who enjoys working with the public and thrives in a fast-paced and friendly environment.
The successful candidate will be able to work with a variety of people with tact and diplomacy. The ability to work with frequent interruptions while staying on task, and the ability to maintain patient confidentiality is crucial.
The position requires: greeting patients, scheduling appointments, answering phones, responding to emails, updating information in charts and on computer databases, assisting patients to examination areas, processing faxes, scanning documents, processing payments, writing letters, data entry, basic bookkeeping, billing insurance companies, managing inventory and other general administrative duties in the office. Other physically active duties related to assisting therapists and cleaning and maintaining clinic space and equipment are required. Physiotherapy aide functions are part of the scope of this position.
Qualifications include:
Grade 12 education. Customer service experience (retail, hospitality, restaurant) an asset.
Further education in office administration, business or computer applications an asset but not required.
Fluency in English. Effective written and verbal communication skills.
Intermediate skills in database applications and Microsoft Office, and ability to learn computer software quickly. Intermediate to advanced typing skills.
Availability to work extra shifts within the clinic schedule to provide vacation and illness coverage is required.
Valid Yukon Driver's license and a car to use occasionally for work is a strong asset.
Reliable and punctual, excellent client service skills, able to multi-task in a busy environment.
There are advancement opportunities for the right candidate.
25-35 hours per week. Clinic hours are Monday-Thursday 7 am-7:30pm and Friday 7 am-5:30pm with occasional Saturdays. Availability to work a regular schedule of morning, afternoon/evening, and day shifts required.
Comprehensive benefit plan with health, dental, vision care, life and disability insurance.
Hourly wage is commensurate with experience.