Yard Staff
Summary:
Position to start in May.
Ideal position for someone looking for summer employment.
Up North Adventures is an award-winning adventure travel outfitter located in Whitehorse, Yukon, Canada. We have been helping people experience the Yukon since 1991. This is a full time, seasonal position based in Whitehorse. Your primary objective is to assist with facilitating the departure and return of all guided and self-guided trips & tours. You will be interacting with visitors to the Yukon on a daily basis to help ensure the best possible experience for our guests.
Roles and Responsibilities:
- Organize and maintain a clean & structured yard environment.
- Assist any customers departing on self-guided river trips to ensure they are properly prepared with the correct information and equipment.
- Inspect, clean, and organize rental boats and equipment prior to customer rentals and trips.
- Assist shuttle drivers in loading/unloading, cleaning, and maintaining vehicles.
- Support your colleagues by answering phones, greeting & talking to customers, and processing transactions.
- Perform minor repairs & maintenance on canoes.
- Coordinate with office staff to ensure timely and proper delivery of products and services.
- General building & property maintenance
- Open and close yard and retail store.
- Process Payment from customers with POS system.
- Provide shuttle services for guests (Class 4 license required)
- Other duties as required.
Required Skills:
In order to be a successful part of the Up North Adventures team the following skills are required:
- Exceptional customer service skills
- Ability to lift 25-30 kilograms repeatedly.
- Superior organizational and time management skills
- Capable of working outdoors in all weather conditions for the duration of the summer season
- Basic computer skills with POS, email and spread sheet experience.
- Ability to communicate concisely and clearly with supervisors, co-workers, and customers.
- Willingness and ability to work positively and effectively within a diverse environment.
- Recognize and successfully meet deadlines.
- Capable of taking direction and following instructions
- Ability to take initiative and work with minimum supervision.
- Maintain a professional attitude and organized workspace.
- Ability to both troubleshoot, and problem solve.
- Task oriented with the ability to focus in a fast-paced and busy environment.
- Fluent in English - oral and written.
- Punctual
- Ability to work weekends.
Preferred skills/experience:
- Education or work experience in outdoor recreation, outdoor education, and/or outdoor retail an asset.
- Valid Class 4 Yukon Driver's License (or willingness to obtain within first 6 weeks of hire) and clean Driver's Abstract
- Candidates with a class 4 drivers license will be given priority.
- Knowledge of Yukon's outdoor recreation scene
- Experience and/or knowledge of the outdoors, paddling, camping, and hiking.
- Current Wilderness First Aid & CPR an asset(Guiding Opportunities)
- Fluency in second language an asset (French, German and/or Spanish)
Reports to Retail Manager/Supervisor